Shipping policy
Shipping Policy
Last Updated: October 2025
Thank you for shopping with Dark & Dense.
Below is how our shipping process works:
Shipping Coverage
We currently ship across Pakistan.
We plan to offer international shipping in the future.
Processing Time
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Orders are processed within 1–2 business days
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Orders placed on weekends or public holidays are processed the next business day
Delivery Time
Once dispatched, delivery usually takes:
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2–5 business days for major cities
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4–7 business days for remote areas
Note: Unexpected delays due to courier or weather are beyond our control.
Shipping Charges
Shipping cost will be shown at checkout.
Occasional free delivery offers may apply — keep an eye out! 👀
Cash on Delivery (COD)
COD is available nationwide.
Customers must pay before opening the parcel.
Order Tracking
We provide tracking updates through SMS or email once the package is shipped.
Incorrect Address
If the provided shipping address is incorrect/incomplete, delivery may be delayed or cancelled.
In such cases, re-shipping charges may apply.
Items Damaged in Transit
If your parcel arrives damaged:
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Take photos/videos of the packaging & product
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Contact us within 48 hours of delivery
📩 info@darkanddense.com
We will investigate and assist accordingly.
Contact
For shipping-related questions:
Dark & Dense
Karachi, Pakistan
📩 info@darkanddense.com